Customer Testimonials
Bret is great! Dealership was clean and staff was friendly
Great Service, wait time was not long either. Great Place to take my Jeep
Got a great deal and sales person did a good job
Easy transaction and very good people to work with. Good price on a used 2023 Jeep Wrangler. Thanks Blake!
Very friendly and explained all steps of my service.
Staff was very friendly and moved things through process efficiently and had me in and out in a timely manner.
Love this place! They have always treated me great and every time I go in for service everyone is so kind!
Friendly, good communication, overall a great experience as always
VERY GOOD AND QUICK! VERY HELPFUL ,FRIENDLY
I had a short-notice travel (driving) requirement and needed fuel filters replaced immediately. I showed up without an appointment first thing Friday morning as they were opening. I explained my situation and the Service rep said, "Got it, let's get you taken care of!" Their can-do approach to service was refreshing. Tyler kept me posted during the process and gave me color-coded maintenance recommendations along with pricing after replacing my fuel filters. Competent, thorough, pleasant, and reasonably priced. I'll definitely go back to Tri-Cities for my next maintenance service!
On line check in went well. When I got there I was promptly received and checked in. Matt did a good job of keeping me informed and was very courteous. The technician found and corrected the fault. A very satisfactory visit
Tyler and the team made my purchase seamless from start to finish!
Oil change on a 2020 Jeep wrangler. They had a fair price. The staff was friendly and they have a great waiting area with coffee and snacks. I’ll definitely be coming back for my service needs
Great to work with! They helped us when others wouldn't.
Tyler did an awesome job! He wasn’t too pushy but he put in the work and found the right truck for me. Thanks Tyler!
Great service!!!
Winderful long morning to a great automobile
Tyler made the process smooth and is very knowledgeable!
Easy to work with. Professional and courteous no hassle. Process was easy and simple. They even delivered vehicle straight to my door.
I had a service recall on my vehicle and I took it in to the dealership. They were kind and had me back up and going quickly. I was very pleased.
Great service every time.
Service department is fantastic! Courteous staff goes above and beyond
I have never had such a great buying experience. I found my perfect deal in less than 4 hours the day before Christmas. I have never been so happy! Marty, was super great!! They got me in and out so fast. I got the best value for my trade in. Scott and the Finance Manager knew my best options and explained everything in detail. Full disclosure.
Good deal
Matt did a great job !
It was a good experience, friendly and knowledgeable staff.
As always, a great experience! Josh, Matt and Isaiah always do a great job!
They were great!! They made sure I left with the vehicle I wanted! GM was on site and very helpful with the transaction.
The team was very responsive and timely with my online inquiries.
Bret Sharp, and everyone at the dealership was very nice, and professional would highly recommend without hesitation.
Great customer service.Great price on tires. Very professional service.
Everybody Nice and friendly
First time having service done there. Customer service was very friendly and helpful. My vehicle was done rather quickly.
Blake was super amazing in every way. He found a car that perfectly matched my every needs and now I feel like a super star driving my new jeep around!!! 10/10 would recommend this place for every vehicle purchase!!!!!!!!
Very nice and knowledgeable staff.
Would 1000% suggest going to Tri-cities! Alixes is the best!
Very good and accommodating, got us what we needed at the price and rates we needed
Awesome
Great working with Bret and Lexi to finalize out buying experienced. No pressure just genuine interest in getting a deal that worked for us
Very well taken care of they did such a good job helping us get into a car would definitely recommend
Removed a bolt, I'd p/u in my Jeep - fast and quick
Super courteous, and took great care of me. Didn’t have an appointment and luckily were able to fit me in that day. Couldn’t be more thankful for your customer service!
Good experience once i got in for the third appt was about radio need to be replaced it cost 900.00 to expense for me to pay so best buy doing it doe 450.00 i think to keep price dow. To keep and help your customers give them better price when they need help. Seem to not care about that.
Great service and quick. Very informative as well. First time with services department and very pleased! Thanks for getting me settled and out the door in a timely manner.
Great experience
They worked with us through the car buying process and Dylan Orr provided outstanding, friendly service. Would definitely do business with them again.
Bret done an amazing job during my purchase of a vehicle. I recommend Bret for any purchase of a vehicle.
Dylan was so helpful and patient with my friend and me. Helped get me into exactly what I wanted with little effort. Thanks Dylan!!
Wonderful customer service from Tyler Neal was very professional and knowledgeable from the point of contact on the truck lot to the pick up time of our 2024 Ram 3500 4x4 crew cab we are so excited to own! It will make a great addition to our farm! Be sure and ask for Tyler Neal! Thank you!
We purchased a 2024 Jeep Gladiator Mojave X from Tri-Cities and it was a great experience. Working with Dylan Orr was a blast! He was professional and extremely helpful.
Could not have had a better experience with buying a car! Even the 3 kids we had with us said it was awesome.
It was a good place to dial with nice people
Matt was great!
Very friendly, informative and answered all my questions.
Was told my recall would take up to 2 and 1/2 hours and had it done in about an hour
Tri-Cities Dodge has been great to work with to get things done on our vehicles. They are always so helpful and the staff are always so nice! I brought my car in and waited there for an alignment, they came and spoke with me, offered snacks and drinks, and called after I left to see if everything was OK. The customer service is amazing, but you can tell that this is the workplace dynamic and that they are kind and professional with each other as well.
Service lady was friendly and courteous. Had 10:15 appointment and arrived at 9:45. The service took until 11:30 which seems a little slow for having an appointment.
I am very pleased with the service j received at Tri-Cities dodge. Bret Sharpe worked with me for a couple of days and answered every question i had. Bret has calked me asking about my purchase and if i had any questions about it and to me that means alot.
Wonderful service and team!
Check in was quick and efficient. I was regularly updated throughout my visit with my truck.
Fantastic experience! Very straight forward and open during the whole process. Very refreshing purchase experience. Not like other dealers in the area for sure. Can’t recommend Dalton enough!!!
We had the privilege of working with Alexis Lambert in our recent purchase of our 2024 Jeep Wrangler! She was very friendly and helpful throughout the process! If you’re looking to buy a vehicle stop in and see her you will not be disappointed!
Very proficient service department. Always professionally done. Always Excellent Service.
Great they work well with customers
Great Experience! Very polite and helpful! Bret was awesome with helping us get everything squared away.
Alexis was amazing. Best car buying experience ever. Had trade in values estimated and negotiated before I arrived. Alexis knows intimate details of all the vehicles I looked at. Very happy with entire car buying experience.
Bought 2023 Gladiator but the BEST saleswoman Alexis went n found one just how I wanted..